Privacy Policy

Last Updated: [Insert Date]

At ShoeWorld US (“we,” “us,” or “our”), your privacy is as important to us as the comfort of your Birkenstock footwear. This Privacy Policy explains how we collect, use, protect, and share information when you visit www.shoeworldus.com (the “Site”) or make purchases from our global selection of authentic Birkenstock products.

1. Information We Collect

To provide you with seamless service from our Detroit facility to your doorstep, we collect:

• Personal Information: Name, email, shipping/billing addresses, phone number, and payment details when you create an account or make a purchase
• Transaction Data: Purchase history, product preferences (such as Adjustable Shoes or Clogs & Mules), and order details
• Technical Information: IP address, browser type, device information, and cookies data
• Communication Records: Correspondence with our customer service team regarding orders, returns, or product inquiries

2. How We Use Your Information

We use your information to enhance your Birkenstock shopping experience:

• Process orders for our footwear collections (Boots, Sandals, Loafers & Slip-Ons, etc.) and provide worldwide shipping
• Communicate order confirmations, shipping updates, and customer service responses
• Improve our Site and personalize your experience with product recommendations
• Prevent fraud and ensure transaction security with our PCI-DSS compliant systems
• Send marketing communications (only with your consent) about new arrivals like seasonal Boots or limited-edition Clogs & Mules

3. Data Sharing & Disclosure

We value your trust and only share information when necessary:

• Service Providers: Trusted partners who assist with payment processing (Visa, MasterCard, PayPal), shipping, and IT services
• Legal Compliance: When required by law or to protect our rights and the security of our international customers
• Business Transfers: In connection with any merger or sale of company assets

We never sell your personal information to third-party marketers.

4. International Data Transfers

As we serve customers worldwide (excluding certain Asian and remote regions), your data may be transferred to and processed in the United States and other countries. We ensure all transfers comply with applicable data protection laws.

5. Data Security

Your security is our priority, just like the quality of our Birkenstock products:

• 256-bit SSL encryption for all transactions
• PCI-DSS compliant payment processing
• Regular security audits of our systems
• Limited employee access to sensitive data

6. Your Rights & Choices

You have control over your information:

• Access & Correction: Review and update your account information
• Deletion: Request deletion of personal data, subject to legal requirements
• Marketing Preferences: Opt-out of promotional emails
• Cookie Settings: Manage cookies through your browser settings

7. Cookies & Tracking Technologies

Our Site uses cookies to:

• Remember your preferences (like favorite shoe categories: Casual, Dress Sandals, etc.)
• Analyze Site traffic and improve performance
• Enable features like your shopping cart

You can control cookies through your browser settings, but some Site features may not function properly without them.

8. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children.

9. Policy Updates

We may update this policy to reflect changes in our practices. Significant changes will be communicated through our Site or email.